FAQ 

​How Do I Place An Order?​

Simply add items to your shopping cart.  It's that easy.  You can pay with a Square Account or PayPal.

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QUESTION:  Are you certified to make soap and soapy products?

We certainly are certified!  We became Certified Champion Chandlers in May of 2018 from the Center Of Excellence, Picadilly Plaza, Manchester, England, United Kingdom.  We are thrilled to add this very valuable certification to each of our American University Bachelor of Science Degrees! We also have over 10 years of experience between us. We also can be found continuing our soapy education and cosmetic education through a variety of on-line and hands on classes from experienced and respected leaders in cosmetic chemistry, organic chemistry, and fun, more social events such as industry gatherings! We are active members in several perfuming, cosmetic, and local business environments that further our knowledge of this craft on many levels. We love continuing education! But who wouldn't when it comes to all these great, soapy, per-fumy, and cosmetically beautiful hours of study (and fun)!



Payment & Shipping

SloppySoap ships within the continental United States.  

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Orders ship US Priority Mail or First Class Mail, though we will strive to obtain the lowest shipping price available.

 

When multiple orders are placed, we will do our best to combine orders.  If you do not want your orders combined, please note this during checkout.

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We will happily refund shipping overages of $1 or more

Orders will be shipped to addresses provided by you, the customer.  SloppySoap cannot be responsible for orders shipped to an incorrect address provided by customer.

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You will be provided a Tracking Number once your order ships.  Please utilize the Tracking Number to make sure that you will be available to receive or pick up your package.  SloppySoap cannot be held responsible for delivery errors made by USPS, UPS, or FedEx.  Please leave instructions for your local postman for proper package drop-off.

 

ADDITIONAL INFO.

Keep out of the reach of children except under adult supervision.

For topical use only.  Discontinue if rash, redness or itching occurs.  Consult a physician of irritation persists.

Store in cool, dry place away from direct sunlight.

By purchasing our products, you agree that you are knowledgeable about the safe, appropriate storage and use of the products that you purchase.  You agree to carefully inspect your order upon arrival and that you will not hold SloppySoap liable for any problems that arise from your improper storage or use of these products.



Returns & Refunds

Due to the nature of our products, we do not accept returns for our soaps and other bath related products.  If you have an issue with one of our products, please do contact us.

 

 

Thank you for shopping with us!

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